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Remote support service

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FOOD sorting and handling specialist Key Technology has introduced the RemoteMD® 2.0 remote support service for its optical sorting systems, which enables technicians to securely connect to a customer’s sorter for real-time remote monitoring as well as technical support. 

Offering 24/7 call centre support and delivery of quarterly status reports, RemoteMD 2.0 establishes a secure two-way remote connection and provides technicians with detailed information about the system’s health and operating condition.

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British Potato Review
Potato Review reports on new developments in all areas of crop production, storage, handling and packing, as well as scientific, technological and machinery innovations in the UK and overseas. We also keep readers abreast of consumer trends and legislation changes impacting on the industry.
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